HomeFAQ’s About Wilmington Water Tours

Frequently Asked Questions

The Wilmington is a 46′ catamaran offering downtown passenger service via the colorful and mysterious Cape Fear River.  If your questions aren’t answered below, please contact us.  Thank you for taking the time to ask.

* Please note that all cruises, tours and excursions are subject to schedule and price changes, and are based on availability.  Some itineraries are based on a minimum number of passengers.

How do I make a reservation?

Answer: Reservations can be made online, by phone (910) 338-3134 and in-person at our Riverwalk shop.  Reservations are not confirmed until  paid in-full.  Some excursions require a minimum number of passengers and may be cancelled by our staff.  In the event of such a cancellation, all fees are 100% refundable.

Call 910-338-3134 to buy tickets or Buy Tickets Online Now!

What form of payments do you accept?

Answer: We accept payments by cash, check or credit card (American Express, Discover, Visa and MasterCard).

Where are you located?

Answer: The Wilmington is located at 212 S. Water Street in downtown Wilmington, North Carolina.  Click for map.  We are between Orange and Ann Streets on the Cape Fear Riverwalk.

Our mailing address is: 6415 New Haven Drive, Wilmington, NC 28411

Do you offer parking?

Answer: Parking is available in the Public Parking Deck, lots and on the street.

I have a discount coupon. What is your policy on discounted seats?

Answer: Our policy is: Up to 10 tier one discounted seats are available on each cruise 24 hours prior to departure. Tier one discounted seats are those offered to a customer at a 50% discount.

What should I bring on the boat?

Answer: Bring your camera, and any special needs that you may require. 

In the event of rain, will the trip still go on?

Answer: We are fully enclosed and rain does not normally prevent departure.  However, it is at the Captain’s discretion to cancel based on weather conditions.

Is there a restroom on board?

Answer: Yes.  We have a restroom available on board and it is handicap accessible.

If I don't return to the boat on time, what will happen?

Answer: You are responsible to be back on the boat according to schedule or you may be left behind to find your way home.

Do you allow pets?

Answer: It is up to the Captain’s discretion, we try to be pet friendly, but it is up to passengers on boat

Do you allow strollers?

Answer: No, we do not allow strollers, but we can keep them in the shop while you cruise.

Do you allow wheelchairs?

Answer: Yes, we allow wheelchairs and we are handicap accessible.

Can we bring our own food and beverages?

Answer: We offer snacks and a full bar is available (soda,water ,beer, wine and mixed drinks).  No coolers allowed.

Do you offer private, group charters?

Answer: Yes.  We offer a variety of private charters for corporate events, wedding receptions and special occasions.  Please refer to our Group Rates and Information or call 910-632-4095.

We want to have an on board wedding ceremony. Is the Captain authorized to marry us?

Answer: The Captain is not allowed to perform the ceremony, but we can help you make such arrangements.